Customer Support
AI-Powered
Helpdesk
AI-Powered
Helpdesk
Fully configurable and trained on your business context, it works alongside your team, responding on their behalf, handling routine tickets, and letting them focus on what truly matters: the high-impact, complex queries.
Fully configurable and trained on your business context, it works alongside your team, handling routine tickets. Your
team can then focus on high-impact, complex queries.
KIM AI + HELPDESK
Trusted By Top Brands
Results That
Speak for Themselves
Improve usability for agents and customers alike with a helpdesk that just makes sense.
Results That Speak
for Themselves
Improve usability for agents and customers alike
with a helpdesk that just makes sense.
70%
Handles queries Automatically
2x
Boosts Agent Productivity
40%
Response Time
is Reduced
Collaboration, where
you
stay in control
Teamwork, on your terms. Kim AI lets your team take action while you stay in the driver's seat. Approve, oversee, and guide effortlessly. Collaboration that keeps you in full control.
Seamlessly integrates with your existing tools, ensuring instant data flow across platforms for smarter interactions and more efficient support.
Campaign and Help Centre
from
Right Nudge
to
Right Answers
at the
Right Time
Campaign and Help Centre
from
Right Nudge
to
Right Answers
at the
Right Time
Tailor every visit. Recommend, remind, and reward in real time. From "where is it made?" to "is it right for me?" give customers clarity with a library of easy-to-read articles.
Features
The Essentials, Covered
We've got all the standard Helpdesk features you'd find anywhere else + the AI edge you won't.
The Essentials
Covered
We've got all the standard Helpdesk features you'd
find anywhere else + the AI edge you won't.
Features
Your shortcut to
super-speed
Macros
Right ticket, to the right expert, at the right time.
Automatic Ticket Routing
Canned,
but never bland.
Canned Responses
Support your customers wherever they are.
All Channel Integration
Your Team's
Growth Map
Team Performance Analytics
Organize. Assign. Resolve
No more messy back-and-forths. Set priorities, add labels, and assign tasks to the right team or agent in seconds.
Organize. Assign. Resolve
No more messy back-and-forths. Set priorities, add labels, and assign tasks to the right team or agent in seconds. Everyone knows what
matters most and nothing slips through the cracks.
Collaborating and Team Management Features
Numbers don't lie,
let them guide you.
Track tickets raised, responses sent, and
conversations handled all in one clear view.
Numbers don't lie,
let them guide you.
Track tickets raised, responses sent, and conversations
handled all in one clear view so you can spot trends, measure
performance, and take smarter decisions effortlessly.
Powerful Insights
Pricing
Until You've Tried It
Yourself
$0
$300
Limited early bird discount
You shouldn't pay for something you haven't experienced.
Try it first, decide later.