ProShip
Retrieve ProShip tracking details directly within Kim-assisted conversations.
Overview
Use ProShip in Kim to retrieve the carrier status reported for a shipment.
What you’ll get
Retrieve ProShip tracking.
Retrieve the ProShip tracking record and keep the returned shipment details with the support conversation.
Explain the reported carrier status.
Use the carrier status returned by ProShip when explaining the supported shipment’s progress.
Use read-only tracking access.
ProShip access is read-only. It does not change deliveries, cancel shipments, or update addresses.
