Unicommerce
Search orders, inspect shipping packages, and manage supported order changes in Unicommerce.
Overview
Use Unicommerce in Kim to find orders and shipping packages, cancel eligible orders, and update delivery addresses.
What you’ll get
Locate the order behind a customer request.
Search for an order and retrieve the matching Unicommerce record using the available order lookup operations.
Add shipping-package context to fulfillment answers.
Add shipping-package details to the order context without guessing at carrier activity.
Cancel orders or update delivery addresses.
Cancel an eligible order or update its supported delivery address through the matching Unicommerce operation.
Shopify
Resolve order, customer, product, inventory, and fulfillment questions with live Shopify data.
InfoPlus
Bring item, inventory, and warehouse order lookups into Kim-assisted support.
Gorgias
Connect Gorgias tickets, customers, messages, tags, and assignments to Kim workflows.