AfterShip
Use AfterShip shipment and return status in customer-support workflows.
Overview
Use AfterShip in Kim to retrieve the status reported for shipments and returns.
What you’ll get
Bring AfterShip shipment status into the conversation.
Retrieve the shipment status reported by AfterShip while answering a delivery question.
Separate return status from shipment status.
Use the separate AfterShip return-status lookup when the customer asks about a supported return.
Use read-only shipment and return status.
AfterShip access is read-only. It does not change deliveries, update addresses, or process returns.
