Loop Returns

Overview

Use Loop Returns in Kim to check return and exchange status, retrieve tracking, manage notes, and carry out eligible return actions.

What you’ll get

• Check return and exchange status.

  Retrieve return status, return tracking, and exchange-order status before explaining progress.

• Read or add return notes.

  Read existing return notes or add a supported note to the selected Loop return through the matching operation.

• Process, cancel, or close a return.

  Process, cancel, or close an eligible return through its matching Loop Returns operation.

• Flag a return for review.

  Flag the selected Loop return for review without changing its current return state through that action.