Google Sheets
Use structured Google Sheets data as a searchable knowledge source for Kim.
Overview
Use Google Sheets in Kim to inspect spreadsheet structure and search connected data such as pricing tables, product references, or policies.
What you’ll get
List spreadsheet tabs.
List the tabs in the connected spreadsheet before looking for support information.
Inspect spreadsheet structure.
Inspect the spreadsheet structure before searching. The connection does not edit cells, tabs, or formulas.
Search spreadsheet data.
Search the connected spreadsheet for information relevant to the customer's question.
Google Docs
Use approved Google Docs as readable knowledge sources in Kim workflows.
Loop Returns
Track, annotate, process, and manage supported return workflows through Loop Returns.
Shopify
Resolve order, customer, product, inventory, and fulfillment questions with live Shopify data.